Interviewing for EQ

My client was a highly skilled physician who had become interested in physician leadership. His superiors in a large healthcare system saw potential. They threw him into the deep end. They gave him a very difficult set of responsibilities, leading other physicians who were not all that interested in being led. Sure enough, he stumbled a bit – not awful, but he did temporarily damage some relationships. Not a great start. His immediate superior said: “Let’s get you a coach. I know this guy . . . ” While my client’s EQ skills were not particularly low, it was clear that he was going to need to build his EQ skill repertoire to succeed, both in this difficult assignment and in the future difficult assignments to which he aspired. But which EQ skills needed focus the most? Where should he and I focus our attention? Answering that question required an…