Using EQ to Deal with Different Views

These days, it seems we are often called upon to deal with people whose beliefs may be in strong opposition to ours. A colleague working within a large university-based medical center asked me for a blog piece dealing with this challenge. Like every medical center in the world today, hers is struggling with COVID. Not only because of the overwhelming number of cases their center has to deal with, but also because so many colleagues and patients have differing ideas about COVID, based on different sources of information deemed acceptable to their way of thinking. Pretty much everybody thinks their way of thinking is right, and other people’s views are ridiculous. What to do? Step One – Acceptance of the person, and of our shared human frailty: Approximately 100% of human beings have some beliefs that turn out to be accurate, and other beliefs? Not so much. Humility is a…