Workshops can be a boon or a fatal error. In this post, we’ll look at how to ensure that your workshops succeed, whether you are the presenter or the person in your organization who is charged with providing effective development.  First, some history: Daniel Goleman’s first book on EQ, published in 1995, created a lot of excitement. Before long, every consultant with a pulse had developed an EQ workshop. Companies bought them by the truck load.  Just one teeny tiny little problem. Almost no one’s EQ improved in response to these workshops. Companies were investing billions, with nothing to show for it.  Why? The workshop model can work well for intellectual mastery, but not behavioral mastery, especially mastery of soft skills like EQ. So those early workshops probably did an excellent job of introducing the concept of EQ, and maybe even convincing people that it would be great to have…