Training Archives

CLOs, Empathy Training, and DEI

Empathy is essential, both for leaders and for Diversity, Equality, and Inclusiveness (DEI) initiatives. The Fall 2020 CLO Symposium had a number of excellent presentations that focused on and extolled the value of Empathy. If you have a chance, it would be worth your while to view the recordings, at Videos – Chief Learning Officer – CLO Media. But, paradoxically, focusing only on Empathy is likely to reduce the actual practice of Empathy. So, though the discussions were excellent, as an EQ professional I found two things missing. Attention to the way other EQ (Emotional Intelligence) skills impact the use of Empathy Some presentations left the impression that Empathy and EQ are synonymous. They are not. As important as Empathy is, EQ is much broader, comprised of sixteen different skills. Empathy is just one of them, and it doesn’t stand alone. Focusing only on Empathy is like riding a three-legged…

Obey Nature’s Laws – Part One

April 19, 2021Dana Ackley1 CommentBlog - GeneralApril 2021, Behavior Change, Change, Coaching, Confidentiality, Goals, Motivation, Psychology, Science, Training

Our blog is devoted to helping executive coaches, and the organizations that use their services, to succeed. For our purposes, “succeed” means this: Executives will achieve sustainable behavior change that transforms and improves their leadership skills. People want to follow high EQ leaders. Ignore Mother Nature at Your Peril. To achieve sustainable behavior change, the relevant laws, or principles, of psychological science regarding learning must be understood and followed. Otherwise, you will swim upstream and get disappointing results. These principles of learning have been bred into human beings since the dawn of time. And remember: Mother Nature always wins. Fortunately, once understood, these principles are easy to follow. In this post, and the next one, we’ll talk about how you can apply the ten principles to your leader development program. This post describes the first five principles. The next post will describe the other five. (For extended discussions of these…