Workshops can be a boon or a fatal error. In this post, we’ll look at how to ensure that your workshops succeed, whether you are the presenter or the person in your organization who is charged with providing effective development.  First, some history: Daniel Goleman’s first book on EQ, published in 1995, created a lot of excitement. Before long, every consultant with a pulse had developed an EQ workshop. Companies bought them by the truck load.  Just one teeny tiny little problem. Almost no one’s EQ improved in response to these workshops. Companies were investing billions, with nothing to show for it.  Why? The workshop model can work well for intellectual mastery, but not behavioral mastery, especially mastery of soft skills like EQ. So those early workshops probably did an excellent job of introducing the concept of EQ, and maybe even convincing people that it would be great to have…

Remember this from our previous post: to achieve success, work with Mother Nature, don’t fight her. She always wins. (That’s us, riding on her shoulders.) This is why we designed our EQ Leader Program2.0 around the ten principles that psychological science has repeatedly demonstrated are required for sustained impact of training and coaching programs. If you know the principles, you can do the same for your work.  Our previous post (April 19, 2021) described the first five principles. Today we will share six through ten.  Principle Six: A good relationship is essential  Research is clear that the most critical element for creating lasting behavior change is the relationship between the client and the coach. Why? You, the coach, are essentially asking your clients to step off a cliff. You are asking them to give up behaviors that have had at least some utility for them (or they never would have…