Our most recent post explained that climate controls 20 to 30% of profitability, and that leaders control 50 to 70% of climate. The better the climate, the better the profit. As a coach, you can help leaders leverage that connection. Let’s talk about how. Basically, leaders have choices about how they lead, which in turn influences climate, though they may not realize it without your help. Many people get promoted to leadership positions because they are great students of their technical or business area, not necessarily of leadership. When they are thrust into leading, they do what comes naturally to them, typically modeling leaders they have known in their own lives, including parents, teachers, and previous bosses. As a result, they develop a default leadership style and apply it regardless of the situation they face. Directive leaders tend to be directive even when it isn’t called for. Democratic leaders tend…

Here’s a fictional but realistic story that illustrates what coaching for EQ can look like. Jim knew marketing like nobody’s business. Not only did he have a natural flair, he worked hard to master his craft. Promotions followed achievements like night follows day. But the promotion that nearly did him in was the one that gave him a staff to supervise. His company made a classic mistake, i.e., believing that because Jim was technically skilled, he must be competent to supervise others in his area. Sadly for Jim, the skills required to create killer marketing programs are not the skills required to elicit creativity, cooperation, and dedication from others. Jim had never held a leadership position. With no training to guide him, he did what came naturally. For him that was to use a pacesetter style, an unfortunate choice. Pacesetters demand that everyone perform at the leader’s level. Failure to…