Sometimes It’s Not Your Client

The word “coaching” usually brings to mind efforts to help individual clients perform better. Maybe they don’t read people well (low empathy) or maybe they shoot from the hip (low impulse control). Such coaching can have great value. But sometimes the individual is not the right focus. Sometimes it is the organization that needs attention. Picture this: You’ve been coaching someone for a while, a senior leader in a successful organization. It’s gone well. This person is smart, engaged, and a quick learner. In other words, a joy to work with. Let’s call him John. Six to twelve months into your coaching engagement, John says, “I’m worried about my company. We’ve done awfully well for a long time. It is a good company, with good people, as you know. But I see danger on our horizon. What has brought us success for so long is getting outdated. The market is…