CLOs, Empathy Training, and DEI

Empathy is essential, both for leaders and for Diversity, Equality, and Inclusiveness (DEI) initiatives. The Fall 2020 CLO Symposium had a number of excellent presentations that focused on and extolled the value of Empathy. If you have a chance, it would be worth your while to view the recordings, at Videos – Chief Learning Officer – CLO Media.  But, paradoxically, focusing only on Empathy is likely to reduce the actual practice of Empathy. So, though the discussions were excellent, as an EQ professional I found two things missing.  Attention to the way other EQ (Emotional Intelligence) skills impact the use of Empathy Some presentations left the impression that Empathy and EQ are synonymous. They are not. As important as Empathy is, EQ is much broader, comprised of sixteen different skills. Empathy is just one of them, and it doesn’t stand alone. Focusing only on Empathy is like riding a three-legged…

Dr. Dana Ackley holds up a cup from Chipotle which reads "Cultivating thought"

Introducing The EQ Coaching Blog

by Dana C. Ackley, Ph.D. The EQ Coaching Blog is an interactive forum where readers can learn and share stories about EQ coaching, explore new ways to integrate EQ coaching into their work, and discover the role EQ coaching can play in creating organizational change. It is also a place where chief learning officers and others responsible for learning development in their organizations can come to learn more about EQ coaching, and exchange ideas about what works. Why do we need another blog? Many people interested in leadership development either have blogs of their own or post excellent material for leaders on social media. This blog will not duplicate those efforts. This is a “how to” blog, written not for leaders, but for those devoted to leader development. Why now? 2020 was an awful year. We couldn’t wait for it to end! But nothing changes simply because the calendar turns…